Thermacell product reviews can be found on this website and on Amazon.in

Yes. You can purchase Thermacell Fuel Cartridges and Repellent Mats on this website and on Amazon.in

Thermacell Mosquito Repellent product works well in outdoor areas where there is minimal air movement, such as gardens, outdoor dining area, yards, and campsites. For best coverage in still air, place the unit close to the ground. This allows repellent to spread over a maximum area. Thermacell products are not intended for indoor use.

A Thermacell Repellent Mat should be replaced when it turns white. Each mat lasts for up to 4 hours of continuous use.

Store your Thermacell in a cool, dry place away from heat sources. You can put it in a bag to keep dust and dirt out of it. Always check and be certain that your Thermacell is working properly if it has been stored for a long period of time.

Thermacell Fuel Cartridges last up to 12 hours when used continuously and should be changed when empty.

No. It is normal for a used mat to be dark brown on the bottom and almost white on the top.

The fuel supply may be empty. If a replacement fuel cartridge is needed, please turn the unit off and replace the fuel cartridge as shown in the product's instructions.
If replacing the fuel cartridge is not required, please turn the on/off switch to the on position and let the gas flow for 2 minutes before hitting the start button. This will purge the appliance and often corrects the problem.
If the product still does not function correctly after trying the above steps, please contact customer service on +91 73534 66611 or solutions@gaiaconnect.com

Check to be sure that the Repellent Mat has blue colour left. If not, replace the pad with a fresh one.
If the wind is blowing, place the unit upwind so that the wind blows over it first, then the area you want to protect. That way, the wind will carry the repellent to where you
want it.

You can turn the unit on and off at will. Please allow 10 to 15 minutes for Thermacell to reach maximum effectiveness. You can use a mat until it turns completely white.

An orange glow on the top of the device indicates that the Thermacell Repeller is on.

Unfortunately, most fuel-powered Thermacell Mosquito Repellers will not work well at higher elevations. At altitudes above 4,500 feet (above sea level), most units become difficult to start and run due to lower air density.

Thermacell will take 10 to 15 minutes to reach maximum effectiveness. Please plan accordingly.

In breezy weather, place the unit upwind of your location so that the repellent is carried by the wind into the area you want to protect. Thermacell may be less effective on very windy days, although mosquitoes aren't typically out when it is very windy.

In normal operation, a small amount of smoke may be visible coming from the Repellent Mat.

Do not expose appliances or mats to rain. Their effectiveness may be diminished. If your Thermacell device does get wet, please ensure it is dry inside and out before your next use.

Thermacell Repellers are  effective for an area up to 15 x 15 feet (225 square feet), the size of an average deck or patio. You may use more devices to protect larger areas.

Wipe down with a damp rag. Never submerge in water or cleaning solution.

Technically, Thermacell is designed to be used on a flat, stationary surface. However, customers have told us that Thermacell is very effective while walking their dog and cutting grass, for example.

Yes, you can use Thermacell Repellent Mats for a period of time less than four hours and they will still be just as effective. If there is going to be a significant amount of time between usages (several days +), we typically suggest that you keep the mats in their foil packaging or in a sealed plastic bag between uses.